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Reliable operations require a robust supply chain. Here’s how one company is using financial health assessments to create competitive advantage, provide extremely high levels of customer service, and maintain profitability.

Moving more than 120 million airline passengers is no easy feat. Focused on preserving its brand image while offering high levels of customer service to its valued client base, Southwest Airlines relies on its supply chain partners to keep its business running smoothly—and around the clock.

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