FAQs Before you get started
What does pricing depend on?
Pricing is based on the size of your supplier network, the level of insights required, and the level of automation and support needed.
What’s included in each package?
All packages include access to financial health insights, supplier engagement tools, and reporting. Higher-tier packages add automation, outreach capabilities, and advanced analytics.
Do I need all my suppliers to participate?
Do I need all my suppliers
To get the most value, we recommend driving participation across as much of your supplier base as possible. RapidRatings provides multiple pathways to get there, including Private Company Outreach and FastTrack, so you can scale in the way that works best for your organization.
How do suppliers join the network?
Suppliers are invited to securely submit financial data and receive a Financial Health Rating. You can onboard suppliers through Private Company Outreach or FastTrack, depending on your approach, and expand participation across your network over time. You can also join here.
What does implementation look like?
Implementation focuses on activating your supplier network and enabling your team to manage outreach and insights. You can start onboarding immediately and expand participation using the route that best fits your suppliers.
How quickly can we get started?
Most clients can begin onboarding suppliers within weeks. From there, participation can scale quickly using a combination of outreach and self-service onboarding options.
Credits are used to generate Financial Health Ratings for your suppliers. Your package includes a set number of credits based on your network size and expected activity.
Credits are intended to support activity within your subscription period. Unused credits may not roll over, but your team can help ensure your package is aligned to your expected usage.
What happens if I run out of credits?
You can add additional credits at any time to continue onboarding suppliers and expanding your network.
Can I add more credits during my subscription?
Can I add more credits during
Yes. You can increase your credit allocation at any point to support higher supplier participation or growth in your network.
How should I think about the right number of credits?
How should I think about the
The goal is to drive broad participation across your supplier base. Your package is designed to align with your network size, with flexibility to scale as participation increases.
Is this a one-time purchase or a subscription?
Is this a one-time purchase
RapidRatings is typically offered as an annual subscription, with options to expand as your network grows.
Can we customize a package?
Yes. Packages are flexible and can be tailored based on your network size, industry, and use case.
What ROI should we expect?
Clients use RapidRatings to reduce supplier risk, improve decision-making, and strengthen supply chain resilience by replacing fragmented or manual processes with a single, standardized approach.
For existing cusomters
How do I get more value from my subscription?
How do I get more value
You can request ActionPath from your suppliers to increase supplier participation and leverage additional automation and analytics as they become available.
How do I increase supplier participation?
How do I increase supplier
The goal is to drive broad participation across your supplier network. You can do this through Private Company Outreach, FastTrack, or a combination of both, depending on your suppliers and internal workflows.
What’s the difference between Outreach and FastTrack?
What’s the difference between
Private Company Outreach involves more targeted engagement with suppliers, while FastTrack provides a more automated, self-service path for onboarding at-scale. Most clients use a mix of both to maximize participation.
Will new features be included in my current plan?
Are RiskPulse and FastTrack
Some enhancements are included automatically, while others are part of upgraded packages depending on the level of capability.
How do I access new features?
New capabilities are rolled out in phases, with supporting training and enablement to help your team adopt them effectively.
How do I expand my supplier network within RapidRatings?
How do I expand my supplier
You can invite additional suppliers directly or upload supplier lists to scale outreach and continue growing participation over time. You can also share this link
Can I upgrade or add credits at any time?
Can I upgrade or add credits
Yes. You can upgrade your package or add credits at any point to unlock additional capabilities.
What’s included in an upgrade?
Upgrades typically provide additional automation, expanded network engagement capabilities, and deeper analytics.
