RapidRatings FHR Exchange Support

Need help with your RapidRatings FHR Exchange account? Received a request from a client to get rated on the Exchange? Our team is prepared to help.

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Supporting Premium & Standard members

The quickest way to get help when you've received a request to join, or have questions about your membership, is to contact your dedicated CSM. Their information is included in your introductory email. All contact methods and helpful resources are listed below.
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Contact your CSM

Contacting your dedicated CSM is the best way to get help. Their contact information will be in your introduction email from us.

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Email the FHR Exchange team

Click to email our support team (fhrxsupport@rapidratings.com) with any questions, comments, or concerns. A team member will reach out as soon as possible to address your message.

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RapidRatings FHR Exchange help center

Visit our help center to see common questions and important information about the FHR Exchange and rating process.

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